Shipping policy

Shipping & Return Policy

Effective Date: August 4, 2026

At Meyer Custom Printing, we take pride in creating high-quality custom apparel and promotional products. Because many of our items are made to order, please review the following Shipping & Return Policy before placing your order.

Production Time

Most products are custom made after your order is placed.

Production times vary depending on the product, order size, current workload, and seasonal demand. Estimated production times are provided when available but are not guaranteed.

If your order includes multiple items, they may be produced and shipped together unless otherwise noted.

Shipping

Orders are shipped using reputable carriers selected by Meyer Custom Printing.

Shipping costs are calculated at checkout based on the destination, package weight, and shipping method selected.

Once your order has shipped, you will receive tracking information if available.

Please note:

  • Shipping transit times are estimates provided by the carrier.

  • Meyer Custom Printing is not responsible for delays caused by weather, carrier issues, holidays, or other circumstances beyond our control.

  • Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges may apply if a package is returned due to an incorrect address.

Local Pickup

When available, customers may choose local pickup during checkout.

You will receive a notification when your order is ready for pickup. Please wait for this notification before arriving.

Orders not picked up within a reasonable period may be subject to additional storage arrangements. If you need extra time, please contact us.

Order Accuracy

Please review your order carefully before submitting it.

Customers are responsible for verifying:

  • Garment sizes

  • Colors

  • Quantities

  • Personalization

  • Spelling

  • Artwork approvals

Once production has begun, changes or cancellations may not be possible.

Returns & Exchanges

Because our products are custom printed specifically for each order, we generally do not accept returns or exchanges.

Returns or exchanges are not accepted for:

  • Incorrect sizes ordered by the customer

  • Customer-approved artwork or spelling errors

  • Preference changes after production

  • Normal variations in garment color, print placement, or sizing

  • Delays caused by shipping carriers

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or contains an error caused by Meyer Custom Printing, please contact us within 7 days of receiving your order.

To help us resolve the issue quickly, please include:

  • Your order number

  • A description of the issue

  • Clear photos of the item(s)

If we determine the issue resulted from our error, we will repair, replace, or otherwise resolve the issue at no additional cost.

Lost Packages

If your package is marked as delivered but cannot be located, please first check with household members, neighbors, or your local carrier.

If you still cannot locate your package, contact us and we will do our best to assist you in working with the shipping carrier.

Contact Us

If you have any questions regarding shipping, returns, or your order, please contact us:

Meyer Custom Printing

Phone: 636-543-5311

Email: meyercustomprinting@gmail.com

Website: www.meyercustomprinting.com